Terms and Conditions
King International Business Policy
1. Introduction
Welcome to King International. We are committed to manufacturing high-quality stainless steel and copperware products, offering customization options, and ensuring customer satisfaction. This policy outlines our business practices, values, and commitments.
2. Quality Assurance
We prioritize the use of premium materials to ensure the durability and quality of our products.
All products undergo rigorous quality control checks at each stage of production.
We continually seek to improve our processes and products through innovation and customer feedback.
3. Customization Policy
We offer product customization to meet customer specifications, within the limits of our manufacturing capabilities.
Customization requests should be submitted in detail and approved by our design team.
Any additional costs associated with customization will be communicated upfront.
4. Customer Service
Our customer service team is dedicated to providing prompt and effective support.
We strive to address all customer inquiries and concerns within 4 working hours
We offer a clear 7 days return and exchange policy to ensure customer satisfaction.
5. Ethical Standards
We are committed to ethical business practices, including fair labor conditions and environmental sustainability.
We ensure compliance with all relevant laws and regulations.
We expect our suppliers and partners to adhere to similar ethical standards.
6. Health and Safety
We maintain a safe and healthy working environment for our employees.
We comply with all health and safety regulations and implement best practices in our facilities.
7. Environmental Responsibility
We are committed to minimizing our environmental impact through sustainable practices.
We use environmentally friendly materials and processes wherever possible.
We encourage recycling and waste reduction throughout our operations.
8. Confidentiality and Data Protection
We respect the confidentiality of our customers’ and partners’ information.
We implement stringent data protection measures to safeguard personal and business data.
9. Compliance and Legal Obligations
We adhere to all applicable laws and regulations in our operations.
We ensure our products meet industry standards and certifications.
10. Continuous Improvement
We actively seek feedback from our customers and stakeholders to enhance our products and services.
We invest in ongoing training and development for our employees to maintain high standards of excellence.
11. Contact Information
For any inquiries or further information about our business policies, please contact : +91 85950 68073
12 . Refund Policy :
We provide a 7-day refund policy on all eligible purchases. If you are not fully satisfied with your purchase, you can request a refund within 7 days from the date of receipt. To qualify for a refund, items must be returned in their original condition, including all packaging, labels, and accessories. Please note that certain items may be excluded from the refund policy based on their nature or condition.
13 . Cancellation Policy :
Orders can be canceled within 24 hours of placement. After this period, cancellations may not be possible as the order could be in the process of being prepared for shipment. If you wish to cancel an order, please contact our customer service team as soon as possible for assistance.
For both refunds and cancellations, please reach out to our customer service team with your order details, and they will guide you through the process. We appreciate your understanding and cooperation as we work to serve you better.
Thank you for choosing King International!
King International
[ C-38 WAZIRPUR INDUSTRIAL AREA NEER UNION BANK ]
